Job managers are be opened from main menu.

Appropriate job manager is opened automatically when starting new job.

There are seven sections in the report which we explain hereafter.

Job informations

Job state is either:

• completed
• failed
• aborted
• canceled

Preceding/succeeding jobs

• Check related job state.
• Eventually, save related reports.

Input

Job transcoding profile

Profile settings

Transcoding jobs provide profile settings in report:

• check which stream are selected
• check encoding parameters set for every selected stream

Log messages

Job report provides related messages extracted from processing log:

• you may find there the most interesting job process information
• but could be touchy

First, try to find obvious issues in the job report:

• expected stream not selected (in profile settings)
• empty streams skipped by ripper (in log messages)
• failed process (in processing log)
• other issues in related jobs (preceding/succeeding jobs)

Eventually, save and send the job report attached in a mail to starbuck at labdv dot com.

Benefits:

• we can learn from your reports and improve DVDx 4.1
• we can find specific issue and reply you a solution
• we can find bugs and fix them

Job failed or unexpected result, and job report seems far too complicated, don't panic:

• send us the report attached to your concerned described in your own words (in english or french language)
• we'll reply you with an easy solution (hopefully)